Legal
Privacy Policy
Effective Date: September 15, 2026
Forge Capital (“Forge Capital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and financial information you provide to us.
This Privacy Policy describes how we collect, use, maintain, protect, and disclose information obtained through our website, online forms, communications, and mortgage brokerage services.
By using our website or providing information to Forge Capital, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and financial information that you voluntarily provide to us when you:
- Submit a mortgage inquiry or request information;
- Request a pre-qualification or pre-approval;
- Complete an online application;
- Contact us by telephone, email, text message, or other communication method;
- Request information regarding mortgage products or services;
- Upload or provide documents in connection with a mortgage transaction; or
- Otherwise communicate with Forge Capital.
Depending on the services you request, information we may collect can include:
- Name and contact information;
- Mailing and property addresses;
- Date of birth;
- Social Security number;
- Employment and income information;
- Financial and asset information;
- Credit and credit history information;
- Information regarding existing debts and obligations;
- Bank and investment account information;
- Property and real estate information;
- Mortgage and loan information;
- Identification documents;
- Information contained in documents submitted in connection with your loan;
- Information obtained from consumer reporting agencies; and
- Other information reasonably necessary to evaluate, process, or provide mortgage-related services.
We may also collect information automatically when you visit our website, including IP address, browser type, device information, pages visited, referring website, approximate geographic information, and information regarding your interactions with our website.
2. How We Use Your Information
Forge Capital may use information collected from or about you to:
- Respond to your inquiries and requests;
- Provide mortgage brokerage and related services;
- Evaluate your eligibility for mortgage products;
- Process and facilitate mortgage applications;
- Obtain and review credit information;
- Communicate with you regarding your mortgage inquiry or transaction;
- Connect you with appropriate lenders, investors, settlement service providers, or other parties involved in your transaction;
- Verify information you provide;
- Prevent fraud, identity theft, unauthorized transactions, and other unlawful activity;
- Comply with applicable federal and state laws and regulations;
- Maintain required business and regulatory records;
- Improve our website, services, and customer experience;
- Conduct internal business and compliance activities; and
- Communicate with you about products, services, promotions, or other information that may be relevant to you, subject to applicable law.
3. Mortgage and Financial Information
Because Forge Capital provides mortgage brokerage services, we may collect and process sensitive financial and credit information.
We use this information primarily to provide requested mortgage-related services, evaluate loan eligibility, process applications, communicate with lenders and other transaction participants, and comply with applicable legal and regulatory requirements.
We do not sell your Social Security number, credit report, bank account information, or other sensitive financial information to unrelated third parties for their independent marketing purposes.
4. Information We May Share
Forge Capital may disclose information about you as permitted or required by applicable law. Depending on the circumstances and the services you request, information may be shared with categories of parties such as:
- Mortgage lenders and investors;
- Wholesale lenders and lending partners;
- Credit reporting agencies;
- Appraisal companies and appraisers;
- Title companies and settlement service providers;
- Insurance providers;
- Flood certification and other property-related service providers;
- Loan processing and underwriting service providers;
- Technology and software providers;
- Document management and electronic signature providers;
- Professional advisers and service providers;
- Government agencies and regulatory authorities;
- Companies assisting us with fraud prevention, compliance, or risk management; and
- Other parties when you authorize or direct us to share information.
We may also disclose information when necessary to comply with a subpoena, court order, legal process, governmental request, or applicable law, or when necessary to protect the rights, property, safety, or security of Forge Capital, our customers, or others.
5. Information Obtained From Third Parties
We may obtain information about you from third parties, including:
- Consumer reporting agencies;
- Lenders and financial institutions;
- Employers;
- Government agencies;
- Public records;
- Service providers;
- Other parties involved in your mortgage transaction; and
- Information you authorize others to provide to us.
We may combine information obtained from these sources with information you provide directly to us.
6. Cookies and Website Technologies
Our website may use cookies, pixels, analytics tools, tags, and similar technologies to improve website functionality, understand website traffic, evaluate marketing effectiveness, and improve our services.
These technologies may collect information such as your browser type, device information, pages visited, time spent on the website, referring website, and interactions with our website.
We may use third-party website analytics or advertising services to help us understand how visitors use our website and to improve our marketing.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
7. Marketing Communications
If you provide your contact information, Forge Capital may contact you regarding your mortgage inquiry, application, transaction, or other services you have requested.
Where permitted by law, we may also send marketing communications regarding mortgage products, home financing opportunities, educational information, or other services.
You may request to stop receiving marketing communications by following the unsubscribe instructions contained in the communication or by contacting us directly.
Please note that opting out of marketing communications does not necessarily stop transactional or service-related communications concerning a mortgage inquiry or transaction.
8. Text Messages and Telephone Communications
If you provide your telephone number and consent where required, Forge Capital or service providers acting on our behalf may contact you by telephone call or text message regarding your inquiry, application, mortgage transaction, or related services.
Message and data rates may apply.
You may opt out of marketing text messages by following the instructions provided in the applicable message. You may continue to receive transactional or service-related communications when necessary to service your request or transaction.
9. Protecting Your Information
Forge Capital maintains administrative, technical, and physical safeguards designed to protect the confidentiality and security of nonpublic personal information.
Access to consumer information is limited to individuals and service providers who have a legitimate business need to access that information in order to provide services, conduct business, or comply with applicable law.
Although we take reasonable measures to protect information, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.
10. Do Not Submit Sensitive Information Through Unsecured Communications
For your protection, do not send Social Security numbers, bank account numbers, passwords, complete tax returns, credit card information, or other highly sensitive information through ordinary email, social media messages, or other unsecured communication methods unless specifically instructed by Forge Capital.
When available, please use Forge Capital's designated secure application or document portal for submitting sensitive financial information.
11. Third-Party Websites and Services
Our website may contain links to websites, applications, or services operated by third parties.
Forge Capital is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
12. Children's Privacy
Our website and mortgage brokerage services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.
13. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Request information about how your information is collected and used;
- Request access to certain information we maintain about you;
- Request correction of inaccurate information;
- Request information about certain disclosures of your information; and
- Opt out of certain marketing communications or disclosures when applicable.
Certain information may be exempt from these rights where permitted or required by law, particularly information necessary to process a mortgage transaction, comply with legal obligations, prevent fraud, or maintain required records.
14. Nonpublic Personal Information and Federal Privacy Requirements
As a mortgage broker, Forge Capital may be subject to federal privacy requirements governing the collection, use, and disclosure of nonpublic personal information, including the Gramm-Leach-Bliley Act and Regulation P.
Our privacy practices are intended to comply with applicable federal and state privacy requirements.
Where applicable, consumers will receive additional privacy notices and disclosures as required by law.
15. Changes to This Privacy Policy
Forge Capital may update this Privacy Policy from time to time to reflect changes in our business practices, technology, applicable laws, or regulatory requirements.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.
We encourage you to periodically review this page for the most current version.
16. Contact Us
If you have questions regarding this Privacy Policy or how Forge Capital handles your information, please contact us:
You may contact us regarding questions or concerns about the collection, use, or disclosure of your personal information.
Equal Housing Opportunity. Forge Capital is committed to fair and equal access to credit and housing opportunities and complies with applicable federal and state fair lending and consumer protection laws.
Loans are subject to credit approval and underwriting guidelines.